How to Listen is my latest book and aims to help you to build better relationships with effective communication. You can buy the book at Amazon.
On a recent episode of The Apprentice, the head of retail banking at Barclays spoke to the candidates about the importance of listening skills. (Good luck with that particular group). The ability to listen is frequently listed as one of the most desirable ‘soft skills’. It is an essential element of communication. Great leaders are said to be great listeners.
The words ‘expert’ and ‘skills’ suggest that listening is something that can be learnt. They indicate that not everyone is good at this but that that there are practices and strategies which we can work at in order to become ‘expert’.
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