Doing things quickly can make us feel productive and in control.
We admire the aura of the authority and confidence shown by making an instant decision, the efficiency shown by whipping through messages and firing off replies, the mental sharpness shown by coming up with an instant response.
However, an immediate reaction is not always the best one. It doesn’t sound quite so finger-snappingly on the ball, but pausing before you respond may be the smartest thing to do. It’s the difference between reacting and responding.