‘Tis the season to be gender-stereotyped. We may think it’s been a long struggle, but that at last the cause of equality is making some progress. Belatedly, we are publicly addressing issues of power and imbalance between men and women. We are careful to use gender-neutral language. We don’t think […] Read more »

How’s your Confidence Barometer at this very moment? For many of us, it’s hovering in the lower figures, perhaps threatening to drop right off the scale unless something drastic happens to raise our level of self-possession and faith in our ability to succeed in — well, anything really. How can we […] Read more »

You know the feeling — the inner lurch of dismay when your friend buys the Jimmy Choos or Mulberry bag that you can’t afford, the gritted teeth through which you congratulate your work colleague on their promotion, the pang of misery with which you view images of happy families and […] Read more »

The rise of management speak and workplace jargon not only debases language — it also diminishes those who use it. It creeps into communication and, without realising it, we adopt the latest buzzword or usage, fearing that not to do so will reveal us to be out of touch. Read more »

In some situations, it isn’t too difficult to exchange words with strangers or semi-strangers. When the context is clear, we know where we stand. We know that at a wedding or party or reception, there is a general expectation that we will engage with the people at our table or […] Read more »

Exam time has started and we feel your pain. Even the most confident students can feel overwhelmed at the prospect of the testing period ahead. Your schools and colleges will have given you loads of excellent advice about the best techniques and approaches. Here are a few more ideas to help […] Read more »

The workplace is rife with jargon. We use the currently fashionable (or sadly outdated, if you don’t keep up) pre-packed phrases to make our banal utterances sound zippy and dynamic, and to impose a veneer of gravitas on our trivial observations. Why take a broad view, or an overall perspective, […] Read more »

‘Work-life balance’  has been a buzz phrase for many years and now ‘work-life integration’ is threatening to make it even tougher to sort out your life. Here’s an approach that uses emotional intelligence to help you cope with numerous and conflicting demands. Read more »

In these times of fake news and alternative facts, how could we not be in favour of honesty? Honesty is a core value which is essential to human interaction. We have to be able to trust each other. So let’s be on our guard for communication which, in the guise […] Read more »

At first glance, it’s quite clear — the people at the top have power, and everyone else doesn’t. There’s an element of truth in this, of course. If you have a position which gives you the last word in hiring and firing, rewarding and punishing, then you are powerful indeed. […] Read more »

Frank and fearless exchanges of views about entertainment, public personalities and the best place for a lunchtime sandwich are fun and stimulating. On the other hand, disagreements about practice and policy, decisions and projections and similar kinds of work-based stuff are trickier to handle, whether they involve your colleagues or […] Read more »