It's not often that tools for improving productivity and effectiveness in the workplace can be happily transferred to our personal lives, but with a little bit of tweaking, the technique called the Five Whys may provide a way of helping us deal with the pressure and demands of the festive season. Oh, you don't have any of that? Great! All round to yours, then. Read more »

For years and years, the practice of making fun of fat or thin people has been a staple of cartoons, picture postcards, film and television comedies, books and stories. It’s what we do, mock and marginalise our fellow humans who don’t conform to some manufactured ideal of physical appearance. The […] Read more »

The phrase ‘the generation gap’ came into common usage in the 1960s. It referred to the lack of understanding between the older generation, born earlier in the century, and the new tribe of teenagers and young people which emerged after World War Two. Depending on your viewpoint, the younger generation […] Read more »

The Oxford English Dictionary has asked the public to contribute examples of the work-specific language — slang, technical terms, acronyms, ‘in’ phrases — which is current in their profession. The fine lexicographers at the OED are following the practice of Sir James Murray, who in 1878 took on the huge […] Read more »

It can be very hard to resist the pressure to drink, and to deal with the suggestion which is sometimes implied that your refusal means that you are boring, or weird, or a killjoy, or that you are being judgemental about other people. What could be more social than a […] Read more »

Once upon a time, way back in the day when there were only two television channels available and they were both in black and white, the only people interested in exam results were those directly involved. The results arrived at your house by post, in an envelope addressed to you, […] Read more »

  There are many ways in which we give away our personal power to others, and become victims rather than active agents in our own lives. One of the things we do is to care too much about what other people think. We can control this tendency by applying the […] Read more »

The expression ‘it is what it is’ has been in use for a good few years, but seems to have extended its reach to all kinds of situations in which it is too often used to mask attitudes which limit rather than encourage communication and understanding. In some contexts, the […] Read more »

We tend to use the word ‘busy’ to indicate being active and having a lot to do. But the term has lost its neutral descriptive quality and become loaded with implications and judgements about the value of our lives. Perhaps it’s the word which is offputting. ‘Busy’ isn’t a great […] Read more »

The words we use in everyday interactions are under intense scrutiny. In some contexts, we are increasingly aware of how language can be used to hurt, to demean, to belittle, to exclude. We choose words carefully, not wanting to offend through carelessness or ignorance, and not wanting to take offence […] Read more »

One of the most well-meaning but useless pieces of advice that many of us have received and that many of us have given (come on, hands up) is the recommendation to ‘just be yourself’. They’ll love you, we add. Of course you’ll get the job. Of course your date will […] Read more »