How Words Can Cloud Our Thinking

The words we use in everyday interactions are under intense scrutiny. In some contexts, we are increasingly aware of how language can be used to hurt, to demean, to belittle, to exclude. We choose words carefully, not wanting to offend through carelessness or ignorance, and not wanting to take offence […] Read more »

How to Stay Authentic in Difficult Situations

One of the most well-meaning but useless pieces of advice that many of us have received and that many of us have given (come on, hands up) is the recommendation to ‘just be yourself’. They’ll love you, we add. Of course you’ll get the job. Of course your date will […] Read more »

When a Phone Call is Better than a Text Message

Text messages are, naturally, indispensable. It could be argued that the ability to exchange text messages is a major marker of our development as human beings (insert emoji of your choice). Instant communication has transformed the way we interact in our personal and professional lives. We have evolved to meet […] Read more »

How Likeable People Can Find Real Confidence

How’s your Confidence Barometer at this very moment? For many of us, it’s hovering in the lower figures, perhaps threatening to drop right off the scale unless something drastic happens to raise our level of self-possession and faith in our ability to succeed in — well, anything really. How can we […] Read more »

How to Deal with Envy in Friendships and at Work

You know the feeling — the inner lurch of dismay when your friend buys the Jimmy Choos or Mulberry bag that you can’t afford, the gritted teeth through which you congratulate your work colleague on their promotion, the pang of misery with which you view images of happy families and […] Read more »

Emotional labour or a labour of love?

How many hours have you spent in the past week or month on the activities involved with maintaining relationships and recognising the needs of the people in your life? These ’emotional labout’ activities could include, for example, organising a social or family event, spending time with someone, sending thoughtful texts, […] Read more »

How To Speak Human

The rise of management speak and workplace jargon not only debases language — it also diminishes those who use it. It creeps into communication and, without realising it, we adopt the latest buzzword or usage, fearing that not to do so will reveal us to be out of touch. Read more »

5 Steps to Effective Last-Minute Exam Revision

Exam time has started and we feel your pain. Even the most confident students can feel overwhelmed at the prospect of the testing period ahead. Your schools and colleges will have given you loads of excellent advice about the best techniques and approaches. Here are a few more ideas to help […] Read more »

How Jargon Makes Us Less Human

The workplace is rife with jargon. We use the currently fashionable (or sadly outdated, if you don’t keep up) pre-packed phrases to make our banal utterances sound zippy and dynamic, and to impose a veneer of gravitas on our trivial observations. Why take a broad view, or an overall perspective, […] Read more »